Businesses

Track progress and use your story

Follow each interview through the stages and put the finished story to work.

Once you have put a customer forward, you can sit back. Every customer in your list carries a status that tells you exactly where their story is, and we email you the moment it is ready. Here is how to follow along and what you get at the end.

The stages a story moves through

Each customer's row shows a status that updates on its own as we work. You do not need to do anything to push it along.

  • Requested: we have it and will reach out.
  • Scheduled: a time is set.
  • Interviewed: the call has happened.
  • In draft: we are writing.
  • Delivered: it is ready.
Good to know
There is nothing to chase between stages. We email you when a story reaches Delivered, so you can stay out of your dashboard until then.

Open your finished story

When a story is Delivered, a View story button appears on that customer's row. Open it to see What we handed back:

  • The written story: a title and the story body.
  • Pull quotes, ready to post.
  • The interview recording, behind a Listen link.
  • A full transcript, behind a Download link.
  • Any customer photos.
A delivered story page showing the title, body, pull quotes, and links
What we handed back, with everything in one place.

Use it anywhere you like

Everything on this page is yours. Put the story on your website, drop quotes into proposals, share it on social, or fold it into an email. There is no extra permission to ask for and no limit on where it can go.

Tip
A story did its job when more than one person sees it. Pick two places to use it this week, then add a fresh name on the add a customer page so the next one is already on its way.